#88 How to build an All-Star team
We inevitably reach a point in our business where we consider growing our team. That could be outsourcing to a contractor, or bringing in employees. This is often a difficult step - you’ve worked hard to get to where you are and the people you bring in need to align with your business so that it grows the way you want it to.
In this episode, I share the key focus areas to set you up for success to build that all-star team for your business.
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#87 Don’t throw your family home out with the business-water
New business owners are often hesitant to plan ahead. But I encourage you to flip the script on this. If you go all-in at the beginning, back yourself and get yourself set up for success, you change the whole narrative around your business. This will position your business to grow from strength-to-strength.
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#86 Don’t be Optus. What you need to know about Privacy rules in your business
As you probably know, Optus recently experienced a data breach that affected millions of customers. As a result, business owners are on high alert, wondering if their data is at risk. In this episode, I’m talking about what you need to know about privacy rules in your business, from a legal perspective and in order to build trust with your customers.
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#85 Let's talk about DIY Templates
People often turn to DIY spontaneously, because they don’t know how to approach getting professional help, they perceive it to be cheaper, or they don’t care enough to put time and money into it. These are certainly not the reasons you should turn to DIY for your legal documents. I explore the reasons why.
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#84 Why I Hate Calling Myself A Lawyer
I’m thrilled to be bringing you the first episode in Season 7 and I’m sharing something I’ve wanted to talk about for a long time. In this episode, I’m talking about why I genuinely hate calling myself a lawyer, and I don’t say that lightly.
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#83 What it's like working with me - with Allison Brown
I talk a lot on the podcast about all the things we do as business lawyers and the advice and tips I’ve got for business owners. So I’m really excited to share with you today what it’s actually like to work with me, straight from one of my clients, Allison Brown.
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#82 A Strategy Session for Website Legal Documents
I have a lot of strategy sessions with new clients who are trying to get their heads around what legal documents they need, why they need them and what to do with them when they’re done. In this episode, I’m taking you through my approach to these valuable strategy sessions, specifically regarding website legal documents.
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#81 The Importance of Emails - Tonality & Emojis
Using emails and emojis in your business is inherently risky and it’s something business owners don’t often think of, particularly around risk mitigation. In this episode, I’ll share with you the inherent risks associated with emails and emojis, why it’s important to consider them, and what you need to consider in order to minimise your risk.
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#80 Sending Emails & SMS - the SPAM Rules
A topic I get asked a lot about is the legality of sending emails and SMS. Receiving unsolicited emails and text messages can be really annoying so I’m talking today about the Spam Act which outlines the rules, regulations and best practices around when you can and can’t contact people with marketing and business information.
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#79 Uplevelling Your Business - What Your Documents Need to Cover
It only takes one disgruntled client or complaint to significantly impact your bottom line. The most crucial way we can protect ourselves from this is by having up-to-date and comprehensive legal documents that are regularly reviewed, especially through growth stages.
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#78 Booking & Cancellation Policies - Can You Have Them?
If you don’t have booking and cancellation policies that are clearly detailed, fair and in alignment with Consumer Law within your terms and conditions, you’re leaving yourself exposed as a small business owner with terms you won’t be able to enforce.
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#77 Running Retreats - What You Need to Know, Legally
This episode is perfect for you if you’re running retreats or looking at running them in the future. You might not have thought of every inclusion, clause or obligation under Consumer Law that we’re exploring so grab a pen and write them all down.
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#76 A New Financial Year - 5 Tips For a Strong Start
I’m going to share my top 5 tips for what you can be doing in your small business now to set yourself up for a strong financial year ahead. These tips will help you to refocus and start the financial year with intention, structure and a plan.
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#75 What you need to include in your employment agreements
Do you have a comprehensive employment agreement set up for your employees? If not, you’re leaving yourself open for litigation. I have made it my mission to help business owners avoid these situations through education and proper documentation and I’m here to help you today!
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#74 Should you engage an employee or a contractor?
Have you been wondering whether you should engage an employee or a contractor? I’m here to help you make this important decision today. As our businesses grow, our needs will change. We must remember that what suits us right now may not suit us later on so we have to make our decisions with the future in mind.
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#73 Can I make an employee redundant?
This week and last week’s episode are all about honest communication in business. Open and transparent communication is the best prevention so you don’t need a cure. In today’s episode, I’m answering a question that I get asked frequently, can I make an employee redundant? The answer is yes as long as it is a genuine redundancy.
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#72 How do I protect my business from an unfair dismissal claim?
You may be thinking that small businesses are exempt from unfair dismissal claims. But employees can still start a proceeding against you and you will need to respond to it. You’ll be successful if you raise an objection based on jurisdiction AND if you’ve done the things that I’m talking about in this episode - write them down!
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#71 What legal documents does my business need?
What legal documents does my business need? Unfortunately, there’s no one size fits all answer to this question. It will depend on your business structure, the way you sell your services/products, and what stage of business you’re currently in. In this episode, I explore the different legal documents you’ll need at different phases of your business. I’ll talk about service-based and e-commerce businesses, and share the core documents you absolutely MUST have in your business to be covered.
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#70 Influencer Marketing and the TGA rules
If you’re working with an influencer AND selling therapeutic goods (eg. wrinkle cream) then the new rule changes will impact you. Influencers can no longer be paid (or given products) to provide testimonials on your products.
I’ll talk about how these rules affect you and your business and answer all of these questions to help give you peace of mind and ensure that you’re compliant with the law.
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#69 Season 5 Wrap Up - What's next for your business
We’ve been talking all about what’s next for your business in season 5 of the podcast and it’s time to wrap it up. It’s been such a delight to share these episodes with you. I’ve delivered key guests and topics that add the most value to your business at a stage where you’re coming up for air and thinking about what’s next.
I wanted to take this opportunity to thank you for tuning in and reaching out and to share some of my favourite episodes and highlights from the season.
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