Privacy
Tracey Mylecharane Solicitor respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect and treat your personal information and the rights and options you have in this respect.
Personal Information/Data is the information we hold that is identifiable as being about you.
Collection of Personal Information/Data
Tracey Mylecharane Solicitor will, from time to time, receive and store the personal information you enter onto our website, provide to us directly, or give to us in other forms. This may include:
Contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, and email address;
Payment data, such as account details necessary for processing payments and fraud prevention, and other related billing information;
Further business information necessarily processed in a client matter, such as instructions given, payments made and so on;
If legally required for compliance purposes, information about relevant and significant litigation or other legal proceedings against you or a third party related to you and interaction with you which may be relevant for antitrust purposes;
Other personal data regarding your preferences where it is relevant to legal services that we provide.
How we collect your Personal Information/Data
We may collect personal data about you in several circumstances, such as: When you or your organisation seek legal advice from us or use any on-line client services; When you or your organisation browse, make an enquiry or otherwise interact on our website; When you or your organisation offer to provide or provide services to us.
In some circumstances, we collect personal data about you from a third party source. For example, we may collect personal data from your organisation, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider or from a publicly available record.
Are you required to provide Personal Information/Data?
As a general principle, you will provide us with your personal data entirely voluntarily; there are generally no detrimental effects for you if you choose not to consent or to provide personal data. However, there are circumstances in which we cannot take action without certain of your personal data, for example because this personal data is required to process your instructions or orders, provide you with access to blog or newsletter or to carry out a legally required compliance screening. In these cases, it will unfortunately not be possible for us to provide you with what you request without the relevant personal data and we will notify you accordingly.
Use of your Personal Information/Data
We may use your Personal Information/Data for the following purposes only (Permitted Purposes):
Providing legal advice or other services or things you may have requested, including on-line services or solutions as instructed or requested by you or your organisation; Managing and administering your or your organisation's business relationship with us, including processing payments, accounting, auditing, billing and collection; Compliance with our legal obligations (such as record keeping obligations), compliance screening or recording obligations (e.g. under antitrust laws purposes); To analyse and improve our services and communications to you; For insurance purposes; For monitoring and assessing compliance with our policies and standards; To comply with court orders and exercises and/or defend our legal rights; To communicate with you to keep you up to date on the latest legal developments, including subscribing you to our blog; For our own marketing purposes including client surveys or marketing campaigns; and For any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us.
With regard to marketing-related communication, we will - where legally required - provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us.
Disclosure of your Personal Information/Data
We may disclose your Personal Information/Data in the following circumstances:
If you are a client, we may disclose your personal data to Barristers, other legal specialists (including mediators), consultants or experts engaged in your matter.
If we have collected your personal data in the course of providing legal services to any of our clients, we may disclose it to that client, and where permitted by law to others for the purpose of providing those services;
We may share your personal data with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
We may share your personal data with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;
Otherwise, we will only disclose your personal data when you direct us or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.
Personal data about other people that you provide to us
If you provide personal data to us about someone else (such as one of your directors or employees, or someone with whom you have business dealings) you must ensure that you are entitled to disclose that personal data to us and that, without our taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual's right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided (such as our inability to provide services).
Keeping personal data about you secure
Tracey Mylecharane Solicitor is committed to ensuring the information you provide to us is secure. We will take appropriate technical and organisational measures to keep your personal data confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to personal data. Personal data may be kept on our personal data technology systems, those of our contractors or in paper files.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Poliy.
Access to, and updating, your Personal Information/Data
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@tmsolicitor.com.au.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act 1988 (Cth).
We will not be responsible for any losses arising from any inaccurate Personal Information/Data that you provide to us.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send details of your complaints to us by e-mail to support@tmsolicitor.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
For how long do we retain your Personal Information/Data?
Your Personal Information/Data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will, in particular, retain your personal data where required for us to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.
When you visit our Website
When you visit our website, www.tmsolicitor.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information may be used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our website. Cookies are very small files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.
Third-party sites
Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Tracey Mylecharane Solicitor is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personally identifiable information.