The Cost of Buying Cheap in Business

In a world where the pursuit of affordability and instant gratification often prevails, it is crucial for business owners to pause and reflect on the true value of their investments. In this blog post, we will explore the concept of buying cheap in business and the potential long-term costs that this can have, particularly in the context of legal services.

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How To Terminate Your Engagement With A Client

As business owners, we often emphasise the importance of building long-term, sustainable client relationships and fostering a growth mindset. However, there are instances where cutting ties with a client becomes necessary. In this article, we will explore the significance of terminating client engagements, highlight the need for strategic planning, and provide actionable steps to ensure a seamless transition for both parties involved.

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ChatGPT and Copyright

As more and more entrepreneurs and business owners turn to ChatGPT to create content, questions about copyright ownership have begun to emerge. Clients have reached out to me several times lately asking, "Who owns the copyright if I'm using ChatGPT?" This is a great question, and in this blog post I will answer this in simple terms.

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Australian Consumer Law for Service Providers: What You Need to Know

I’ve noticed a common misconception that the Australian Consumer Law (the ACL) only applies to larger, product-based businesses - like Harvey Norman.  This couldn’t be further from the truth. The ACL applies to all businesses that sell products or services to consumers.  Different rules will apply to different businesses, depending on what the business does.

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Your Place or Mine? Working on Site for Clients

Where you conduct your work can have a huge bearing on how you mitigate your risk. As a business owner, it’s your responsibility to ensure the safety of your workplace—even when your workplace is somebody else’s property. The fact is, whether you work from home, in an office, outdoors, or at a client’s property, you’ll need to take into account a) the type of work you do, and b) where you’re doing it, in order to get your ducks in a row legally and in terms of insurance.

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Tips to Grow an All-Star Team

For many small business owners, growth is inevitable. At some point, you’re likely to find yourself with more work than you can handle, or wanting to expand your services, so you might decide to outsource to a contractor or bring on a new employee. I’m going to share what I’ve learned: top tips to grow an all-star team (from an Australian business lawyer).

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Time to Return | Key facts for e-com return policies

Owners of e-commerce businesses need to be clear on their obligations under the Australian Consumer Law (ACL). We’re empowered, future-thinking business owners now, and we don’t rely on templates. What do I have to do if a client wants a refund? This is one of the most common questions I am asked by e-commerce business owners. So let’s get clear on what the ACL says about a business’ obligations when this happens.

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