#193 - Design Dreams, Not Disasters: Why Systems Matter for Interior Designers, with Beth Bieske
What separates a flourishing business from a floundering one? It’s the often-overlooked systems and processes that run in the background.
This week I sat down with Beth Bieske, from More Time To Design, to share how you can design processes that don’t just support your business, but elevate it to the next level. If you've ever felt overwhelmed by the amount of tasks your juggling, this is the episode you can't afford to miss.
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#192 - The Year-End Balancing Act: Gliding Over Grinding, with Emma McQueen
As we approach the end of another bustling year, I find myself reflecting on the ever-persistent drive we all feel to finish the year on a high note - that need to grind, achieve and finally collapse into the festive season. It’s a cycle we’re all too familiar with, yet one that Emma McQueen, my brilliant friend and business coach, and I are determined to disrupt. We chat about how we can aim to glide instead of grind as the year wraps up.
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#191 - 3 ways to ensure you get paid in your creative business
We all know cashflow is the cornerstone for every small business. So having processes in place to reduce your risk when it comes to setting your business up for success and getting your invoices paid is more important than ever. Let me share with you three tried and tested strategies that will protect your creative business and ensure you’re getting paid on time, every time.
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#190 - Where to start when working with a business lawyer
So, you want to work with a business lawyer. Or at least, you think it’s something you should do. Where in the world do you start? There are so many different areas to consider when running a business, it’s understandable business owners hesitate to invest their time and money into their legals. In my opinion, getting your legal documents in order and tailored specifically for your business is non-negotiable - and should be done with a professional. So, let’s explore why you should work with a business lawyer and where to begin when you decide to take the leap.
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#189 - Protect Your Online Space - Why Website Ts & Cs Are So Important
Do you really need website terms and conditions?
You might have been told that these are just a “nice to have” or something you can copy from a template, but this couldn’t be further from the truth. If you have a website, which I’m guessing you do, Website Ts & Cs are non-negotiable for protecting your online space.
They're more than just text at the bottom of your page; they're your shield as part of your core legal documents.
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#188 - Is your contractor really an employee?
Engaging independent contractors can be a fabulous way to help you serve your clients, offering flexibility and specific expertise to meet the unique needs of your business. But are you certain your contractors are truly that? Or could they be deemed as employees under the law? It's a tricky distinction with significant legal and financial implications and this is a topic that has increasingly come into the spotlight in recent years. Just because an arrangement is labelled one way doesn't necessarily mean it holds legally.
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#187 - Reframing the new Right to Disconnect rules, with Paula Maidens
For so many business owners, there's a lot of fear and uncertainty around the new Right to Disconnect rules on contacting their employees and the expectations around when employees should respond. But what if we could transform what seems like yet another layer of complexity into a unique opportunity for growth?
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#186 - What promises can you legally make as a Business Coach?
As a business coach, every conversation with a client is an opportunity to inspire, guide and transform their professional journey. But amidst the excitement of promising transformative results, there's a critical conversation that often gets sidelined—what promises can you genuinely make, and more importantly, which ones are you legally bound to keep?
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#185 - Power in Process: How strong systems can impact more than your business, with Kate Addamo
Have you ever made a business decision that went against your usual process, simply because you were trying to be nice? As women especially, we often feel pressure to please others and not come across as too rigid, but unfortunately, that often means that we as business owners pay the price.
I recently faced a situation in my business just like this. I knew something needed to change in my processes to prevent it from happening again - but I couldn’t see the forest for the trees. The irony isn’t lost on me that I found myself struggling with the very thing I often preach to my clients about! However, I reached out to my friend Kate Addamo, an exceptionally talented business mentor, and her insights were invaluable.
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#184 - My WORST client ever & why it matters
Have you ever agreed to work with a client despite your gut screaming “No”?
I have, and it didn’t end well.
Today I’m sharing a story that my clients have asked for again and again – my worst client experience ever. I’m not just complaining or airing grievances, I’m talking about the impact this experience had on how I approach my business and, more importantly, how I choose my clients.
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#183 - How to deliver a premium client experience + more, with Marcus Syvertsen
The delivery of a premium client experience is not a set and forget process - it’s something that takes continuous work. While I’ve personally learnt a lot about the client journey throughout the years, I still ensure that I’m putting energy into refining my approach day by day. Someone who shares this ethos of putting the client front and centre is Marcus Syversten, a soul-led interior designer and dear client of mine.
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#182 - The top 3 legal problems I see for creatives, and how to deal with them
I work with a lot of creative business owners and even though my clients span numerous industries, I’ve noticed some common legal issues for coaches, creatives and consultants that leave them vulnerable. The top three problems I see are scope creep, using templated legal documents and a lack of solid processes and systems.
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#181 - Save time, sign online - is it legal to sign digitally?
Is having your clients sign your agreements electronically legal? Today, I’m diving into this topic and explaining the differences between digital and electronic signatures, when they’re okay to use and the circumstances in which they normally aren’t.
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#180 - 4 Things Your Templated Legals Could Be Missing
DIY is for Bunnings, not legals. I say this regularly, and there’s good reason for that: the amount of business owners using templates in order to save money is more than a little eye-watering. So to help you avoid getting caught up in any legal disputes, I want to take you through four crucial things that templated legals often miss - as well as the potential fallout if these gaps are left unaddressed.
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#179 Just because others do it, doesn't mean it's right
Think back to when you started your business. I bet you were full of excitement, and nervousness. So maybe, like a lot of people, you looked around at successful businesses and decided to follow their lead. It makes sense, I mean if it’s working for them, it should work for you too, right? Wrong. You can never be sure what's going on behind the scenes, so copying their methods can spell big trouble for your business.
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#178 What it really means to Flourish in business, with Kate Addamo
Adrenal fatigue, poor health, burnout - three struggles that many female business owners, including myself, are all too familiar with. If you’re a woman in business, it’s likely you’ll have experienced one - or all - of these symptoms of hustle culture. The question is, why do we accept the pressure of working ourselves into the ground as the norm?
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#177 Five things you should know about me before we work together
I’m thrilled to share five key things you should know about me before we work together.
Whether you're a new client curious about my process or someone who's followed me for a while but wants to understand more deeply, this is for you. I address some of the most frequent questions I get from clients and clarify my working style and values:
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#176 The biggest mistakes coaches make, with Sofia Bernardi
Today on the podcast, I’m thrilled to welcome Sofia Bernardi, a mindset and business coach known for her refreshing honesty and dedication to helping her clients. In our conversation, Sofia shares invaluable insights into her journey, the importance of mindset in business and the frequent pitfalls coaches encounter when focusing on scaling their businesses.
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#175 My top mindset tips for dealing with competition
Knowing who your competitors are and staying informed about industry trends is wise. It’s just good business - and being aware of what others are doing can even open the door for potential collaboration. However, there’s a big difference between taking inspiration from other businesses and flat out copying. That is certainly not okay.
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#174 This will protect you and your coaching business
Coaching can be an immensely valuable service for a business owner. Over the years, I've had some fantastic experiences with coaches who made a significant impact on my business journey. However, as the coach, it's crucial to make sure that you are running your business with an unwavering commitment to risk mitigation.
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