#65 Reviewing Your Processes & Systems, with Kristy Robinson
My guest on the show today is the amazing Kristy Robinson. Kristy is a business coach and consultant specializing in helping small business owners scale and build sustainable businesses through strategies and systems.
In this episode, Kristy is here to help us explore how to review your processes and systems to build a sustainable business that will still be running effectively and enjoyably in the long term. Kristy is an expert at the messy middle and is here to share her experience and advice with you on growing and scaling your business without falling into a big pit of overwhelm.
Kristy advises you to reflect on your operating model. Begin with your current offers and your service delivery. Remember, just because you’ve always done it one way doesn’t mean you always have to. Refine and restructure your business to work for you and the lifestyle you want to create.
Your personality as a business owner has a great impact on how you lead your business, so take a moment to slow down and think about how you’ve structured your processes and systems and if it’s really working for you.
Grab a pen and paper and write down Kristy’s insights and tips for building a business that suits your skills and passions so you’re still enjoying it 10 years down the road.
TOPICS DISCUSSED AND WHERE TO FIND THEM:
[1:55]: Run Your Business Like A Boss podcast is for business owners in the growth stage of business. Kristy has robust conversations to help small business owners take their business to the next level of growth and scale.
[3:38]: This growth stage of business has large personal impacts.
[4:30]: A sustainable business will be here 15 years from now that you still love to run.
[5:05]: How you run your business when you have a few clients is very different from when you’re needing to scale. You need to be intentional about how you run your business.
[6:15]: Consider your operating model. Begin with your offers and then your service delivery. Don’t get stuck thinking you have to do what you’ve always done.
[8:00]: Do you actually want to fit more into your day?
[8:26]: Focus on the vision of your business. Write a list of all the things you are doing and ask yourself ‘why’.
[10:09]: The One Thing - book. When you’re trying to be all things to everyone, you’re nothing to everyone. When you niche you become an expert in that field and relieve the pressure of overwhelm.
[11:01]: Start with your own personality as a business owner and what you’re looking for in terms of support. Take it slow when you’re making changes in your business. Look at repeatable tasks in the business.
[14:50]: If you want to have a business that’s here 10 years from now, what difference does it make if you take it slower?
[16:25]: Knowing your personality profile gives you an opportunity to explore your own leadership skills and weaknesses.
[18:22]: Where to find Kristy.
LINKS:
Resources mentioned:
Book: The One Thing by Gary Keller
Where to find Kristy:
Website: https://www.kristyrobinson.com.au/
Instagram: @kristyrobinson_consulting
Podcast: Run Your Business Like A Boss
Check out my course Getting Paid Made Easy here
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