In business, there will always be unexpected things that happen. Despite best intentions, things can go wrong from time to time. Often these things catch you off guard, making the situation uncomfortable and unsettling.
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We need to give ourselves permission to say no to the work that doesn’t suit us, and to the clients who we know we can’t add value to. We need to do this so that we comfortably look forward to the quality relationships that we can develop by saying yes to the work that best suits us.